Frequently Asked Questions

LEÍRE skincare embodies the perfect balance of luxury and affordability, offering a luxurious experience without the luxury price tag. Each product is crafted with premium ingredients and cutting-edge formulations, providing an indulgent skincare experience that rivals high-end brands. Despite its luxurious appeal, LEIRE skincare remains accessible to all, with a commitment to affordability that ensures everyone can enjoy the benefits of high-quality skincare. From opulent serums to sumptuous face cream, LEIRE skincare invites you to indulge in luxury without compromise, elevating your skincare routine to new heights of luxury and sophistication, all while remaining affordable for every budget.

LEIRE skincare products are formulated to be gentle and effective for all skin types, including sensitive skin. However, individual reactions may vary, so it's recommended to perform a patch test before using new products extensively.

Yes, our products are designed to complement each other and can be used together as part of a comprehensive skincare regimen. However, we recommend introducing new products gradually to avoid overloading the skin. View our recommended skin care routines here!

Orders are typically processed and shipped within 1-3 business days after payment confirmation, depending on your location shipping can take between 7 and 15 business days. 

Please note that 24-48 hour delivery is only available for customers within IloIlo City, Philippines.

Yes, we offer international shipping to select countries. Please contact us at hello@leire.ph if you require international shipping. Shipping costs and delivery times may vary depending on the destination and selected shipping method.

If your package is lost or damaged during shipping, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund if necessary. hello@leire.ph

Yes, expedited shipping options are available for an additional fee. Please contact us at hello@leire.ph before or immediately after ordering to discuss priority shipping options.

If items are damaged in transit or incorrect, please reach out to us at hello@leire.ph to organise a replacement or refund. 

To be eligible for a refund or exchange, items must be in their original condition, unused, and in sealed in original packaging. Due to the nature of the products, unsealed or opened items cannot be returned. 

Once your return is received and inspected, we will send you an email notification to confirm receipt of your returned item(s). We will also notify you of the approval or rejection of your refund. If approved, your refund or exchange will be processed accordingly.

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express) via PayPal, Paypal Express and GCash, and Pay Maya.